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Introduction to Problem-Solving JC-PRB-1001


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Full course description

Course Description

Problems can occur not only in your personal life but your professional life. Whether it's unexpected transportation issues or poor sales, problems are a part of everyday life. In this module, you'll learn about common problem-solving pitfalls and mental barriers as well as steps you can take to successfully solve problems.

By the end of this module, you will be able to

  • Define problem-solving
  • List positives associated with problems
  • Explain common problem-solving pitfalls
  • Describe mental barriers to solving problems
  • Understand the benefits of group problem-solving
  • List the five primary steps of the problem-solving process

Estimated completion time (hours): 1.0