Course Description

Problem solving tools are used to identify the root causes of problems in a process. They are designed to create a methodical path towards problem resolution.

By the end of this course, you will be able to

• List the seven quality control tools

• Define and explain the seven basic quality tools

• Create a cause-and-effect diagram

• Create a check sheet

• Create a histogram

• Create a pareto chart

• Create basic graphs

Estimated completion time (hours): 1.1